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What forms of payment do you accept?
When will my debit/credit card be charged?
A. We accept payment via Mastercard and Visa debit or credit cards. We can accept American Express for any hire charges but not for a deposit. Goods must be delivered to the address the payment card is registered to.
Can I pay over the phone?
A. Additional Hire Charges – You will be asked to make payment for any additional days beyond the free period when you place your order.
Deposit - You will be asked to make payment at the time of placing your order if the equipment is due to be dispatched within 7 days. If you are booking more than 7 days before the equipment is due to leave us, you will not be asked to make payment immediately. You will be sent a payment reminder email when it is 7 days before dispatch and asked to log into your account and make the deposit payment.
A. Unfortunately we are unable to accept payment over the phone for data protection and security reasons. All our financial transactions are handled online via our payment provider and are encrypted to ensure they are kept completely safe and secure.